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NAPLEX Prep
NAPLEX Prep

The PharmD Hub Retake Commitment

We built PharmD Hub to help you walk into the NAPLEX prepared. If you put in the work and do not pass on your attempt, we will stand with you through your retake.

Last updated October 20, 2026

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Retake Commitment

What you receive

If you qualify, we will extend your full PharmD Hub NAPLEX Prep access for 90 days at no charge, so you can prepare for your next attempt.

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Who qualifies

You qualify if all of the following are true:

  1. You purchased a paid NAPLEX Prep plan of 3 months or longer and your subscription was active and in good standing.
  2. You completed the diagnostic assessment.
  3. You answered at least 80% of the questions in the practice question bank.
  4. You completed at least 2 full-length mock exams.
  5. You took the NAPLEX within 60 days after your paid access ended, or while it was still active.
  6. You submit your claim within 30 days of receiving your official NAPLEX result.

How to claim

  1. Email cnwaubani@pharmdlive.com with the subject line "Retake Commitment claim".
  2. Include the email address on your PharmD Hub account and a copy of your official NAPLEX score report or result notice from NABP. You may hide any personal details not needed to confirm the result.
  3. We will confirm your eligibility within 5 business days. If approved, your extended access starts on the date we confirm it.

Important details

  • The Retake Commitment is an extension of access, not a refund. It has no cash value and cannot be transferred.
  • It can be used once per student.
  • Free accounts, promotional access and organization-sponsored accounts are not eligible.
  • We check eligibility using your account activity in PharmD Hub. Shared accounts are not eligible.
  • PharmD Hub may update these terms. Changes apply only to purchases made after the update date.
  • PharmD Hub does not guarantee that you will pass the NAPLEX. Results depend on many factors, including individual preparation.
  • NAPLEX is a registered trademark of the National Association of Boards of Pharmacy (NABP). PharmD Hub is not affiliated with or endorsed by NABP.

Questions? Contact us at cnwaubani@pharmdlive.com.

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